Shipping Policy

Within the customer-care standard, free standard shipping applies to every U.S. order, and we ship only to valid addresses in the United States.

Order Processing

Under this Shipping Policy, orders are processed in 1–2 business days, Monday through Friday, excluding U.S. public holidays.

Tracking

For customer reference, a tracking number is provided for every order after shipment. Tracking may take a short time to become active in the carrier system.

Address Accuracy and Delivery Issues

To keep delivery expectations clear, customers should provide a complete U.S. delivery address. Contact us promptly about a damaged parcel, an incorrect item, or a tracking status that indicates a delivery problem.

Estimated Transit Time

For U.S. order fulfillment, after the carrier receives the parcel, standard transit normally takes 4–6 business days. Carrier, weather, peak-volume, and address issues can affect estimates.

Cancellations, Returns, and Taxes

For consistent shipment handling, an order may be cancelled before shipment. After shipment, returns and exchanges follow our Refund Policy. To explain the shipping process, Taxes are collected as required by applicable law.

Merchant and Customer Care Information

For order and tracking support, Store name: Cirkul

To clarify the delivery standard, Contact email: support@drinkcirkuis.shop

Within our shipping process, Phone: 2086104217

Under the stated fulfillment timeline, Physical and return address: 6619 Garden Ct, Bonners Ferry, ID 83805, US

As part of our U.S. delivery service, Customer care hours: Monday to Friday, 9:00 AM–5:00 PM (America/Chicago).